Hummin' - Cannonball Adderley
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CUSTOMER CARE

It is the aim of Africa 7 Beauty to provide the highest quality products and services at all times. We hope to inspire our people to be aware of and use a healthier body product. 

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

336-525-1639

or send us an email to:

info@africa7beauty.com

FAQ

Do you provide International delivery?

 

At this time we only ship to the United States..

 

How do I return an item?

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase. 
1. Please email africa7@africa7beauty.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
     Africa7Beauty
    P.O. Box 72

Saxapahaw, NC

27340
3. Include in your package a signed letter stating the reason for your return and the original receipt. 
Return Exceptions
Some items can not be returned if they are opened. These include music, software, and video games.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange. 
Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. 
Exchanges
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping. 

 

policy

This privacy policy discloses the privacy practices for www.africa7beauty.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

   • See what data we have about you, if any.

   • Change/correct any data we have about you.

   • Have us delete any data we have about you.

   • Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-510-214-3802 or email: africa7@africa7beauty.com.

How do I track my order?

 

Upon order completion you will be emailed a USPS tracking number to the email address you provided.

 

How can I contact your couriers?

 

USPS Customer Contact number:

1 (800) 275-8777

 

What are your delivery options?

 

Standard Post

2-8 Business Days

Reliable and economical ground services for less-than-urgent deliveries and oversized packages. From $5.75

Priority Mail

1-3 Business Days

Get more for your money with fast domestic service in 1, 2, or 3 business days based on where your package starts and where it’s being sent. A variety of Flat Rate options eliminate the need to weigh items up to 70 lbs. From $5.05 online.

Priority Mail Express

Overnight Guarantee

Delivering 7 days a week, this is our fastest domestic service for time-sensitive letters, documents, or merchandise. Guaranteed overnight scheduled delivery to most locations, including PO Boxes, or your money back. From $13.09 online.

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